Chatbots are the topic of discussion in every hotel conferences and hospitality articles. This is because of all what it can accomplish for the industry. Listing it out, chatbots can –
Completely redefine a hotel’s guest experience by engaging the guest in totally unique ways.
They can make your brand more relevant by attracting millennials directly to your hotel.
Chatbots make your staying experience smooth by giving you the ability to text them directly. You can text them through their own apps or on third-party channels like Facebook Messenger or Whatsapp.